System Requirements

For full access to all of the content offered in the ANCC e-learning site, your computer should meet the following requirements:

  • Operating System: Windows XP, 2000, or ME
  • Browser: Internet Explorer 5.5 or higher
  • Internet Connection: 56K or higher
  • Pop-up blockers turned off (More information)

Access to the online presentations also require:

  • A sound card to make it possible to hear the audio component of these offerings
  • Internal or external speakers for your computer or headphones
  • Adobe Flash Player ver 10.0.12.36 (Please note that many portable media devices, including Apple iPad, do NOT have a version of the Adobe Flash player available for use on these systems, and therefore are NOT compatible with ANCC online courses.)
  • Get Adobe Flash Player
  • The following links may help with addressing issues that can occur when accessing the site:
  • Difficulty purchasing a course
  • Problems accessing courses after purchase

Important:

This ANCC e-learning site is powered by Isoph Blue, a division of LearnSomething

If you have technical, enrollment, or payment questions or problems please contact the ANCC Support Helpdesk at ANCChelp@learnsomething.com or 877.399.4925. Normal business hours for support are Monday through Friday, 8:30 a.m. to 5:30 p.m. Eastern; you may reach our after hours support desk at 866.998.2423.*

For assistance with course content or CE submission process please contact the Education Program Specialist at livesemr@ana.org.*

*Please note that all support is conducted in English only.