Support

For full access to all of the content offered in the ANCC e-learning site, your computer should meet the following requirements:

• Operating System: Windows XP, 2000, or ME
• Browser: Internet Explorer 5.5 or higher
• Internet Connection: 56K or higher
• Pop-up blockers turned off (More information)

Access to the online presentations also require:

• A sound card to make it possible to hear the audio component of these offerings
• Internal or external speakers for your computer or headphones
• Adobe Flash Player
  • Install latest version

The following links may help with addressing issues that can occur when accessing the site:

• Difficulty purchasing a course 
• Problems accessing courses after purchase

The ANCC e-learning site is hosted on the Isoph Blue platform from LearnSomething. If you encounter a problem you cannot resolve, please e-mail the Isoph Blue support team at support@isoph.com.

Important:
This ANCC e-learning site is powered by Isoph Blue, a division of LearnSomething

If you have technical, enrollment, or payment questions or problems please contact : support@isoph.com
For assistance with course content or CE submission process please contact the Education Program Specialist at livesemr@ana.org.